hi, i'm jess.
tech by day.
chaos by nature.
big job.
small humans.
mostly chill.
an american millennial in sydney with an aussie husband, two kids 11 years apart, a career in tech, and one calendar holding it all together. i've been building things online since ’97, back when that meant dial-up and a lot of patience.
my real life, plus whatever's making it work.
i share what's actually going on at work and at home. when something helps me, like a template, a playlist, or a better way to say no to a meeting, i pass it on.
three guides, all out now.
see the guides →already bought? open your guides.
steal my systems.
fresh off the keyboard.
see all entries →a weekly standup, minus the meeting.
my newsletter is in the works. get on the list and you'll be the first to know when it launches. no schedule promises yet. there's a baby involved.
hi, i’m jess.
the human behind standups & snacktime. i taught myself html on expage and geocities in the late ’90s, tinkered with aol chatroom macros, and never stopped building, this site included. add about 15 years in tech, mostly operations, and two kids born 11 years apart. this is where all of it meets.
- name
- jess 👱🏻♀️
- based in
- sydney, australia
- raised in
- arizona, usa 🌵
- in tech
- ~15 years 🗓️
- mostly
- operations ⚙️
- kids
- 2, born 11 years apart 👧🏼👶🏻
- tabs open
- 37 🔥
if something was on fire at work, there’s a good chance i was there with the extinguisher, or at least the spreadsheet tracking where all the extinguishers were. i’ve built processes from scratch, run incidents, led teams, and fixed a lot of things that weren’t working.
at home it’s the same job with smaller stakeholders. priorities change without warning. someone always needs something. nothing goes exactly to plan. and snacks are a critical dependency.
my brain runs with 37 tabs open (hi, add), so i don’t do systems because i’m naturally organized. i do them because without them, nothing gets done.
the work stuff
15 years in tech. mostly operations. a little bit of everything.
- customer operations
- incident management
- escalations
- trust & safety
- programs
- people
- processes
i’ve done a lot
- built processes from scratch.
- managed incidents when everything’s on fire.
- led teams.
- coached people.
- fixed things that weren’t working.
- made expensive problems less expensive.
and somehow i still forget why i walked into a room.
the non-work stuff
why standups & snacktime?
because there’s a weird amount of overlap between running operations and managing a household. so you’ll find tech without the corporate bs, systems for messy problems, and mom life without pretending i’ve mastered it.
psst. this site has a secret terminal. press ` anywhere, or open it here, and type help.
the changelog.
release notes from work and home. shipped, broke, fixed, repeat.
steal my systems.
systems i use at work and at home, packaged so you can steal them. new ones get added over time. join the list to hear when they land.
work ops
for running teams, sprints, incidents, and your own career.
home ops
for running the house without running yourself into the ground.
want a heads-up?
join the list and you’ll hear when new templates land. got one you need? ask on the connect page.
household status.
systems
incident history
get on the list.
a standups & snacktime ~weekly standup newsletter is in the works. drop your email and you’ll be the first to know when it launches. no schedule promises yet. there’s a baby involved.
free. no spam. unsubscribe anytime.
- status
- in development
- launch date
- tbd
- frequency
- weekly-ish (see: baby)
- blockers
- sleep. check the status page
- you
- first to know, if you’re on the list
subscriber list
only you can see this.
link clicks
taps on your short links, like standupsandsnacktime.com/go/playlists. only you can see this.
come say hi.
collabs, podcast invites, template/changelog requests, and “yeah, same” messages are all welcome. email is best for anything work-related.
admin
for jess only. log in to update the status page, manage incidents, see the subscriber list, and connect spotify.
this page wandered off.
root cause: spilled juice on my laptop. the page you asked for doesn’t exist or has been moved.